The PetSmart Grooming Customer Satisfaction Survey at is a questionnaire that has been designed to get customer’s feedback on the goods and services they have received from PetSmart stores. You must be wondering what’s in it for you? The survey should not take you more than a few minutes. If you take the survey, you will receive a validation code through which you can redeem an offer printed on your PetSmart sales receipt.

The information gathered through the PetSmart Customer Satisfaction Survey is very valuable for PetSmart as it helps them better the quality of the products and services they offer their customers and makes them more responsive to their customer’s needs.

About PetSmart

PetSmart is a chain of specialty retail stores in the United States and Canada that provides pet supplies, grooming services, dog training a variety of other goods. The company was founded in 1986 and since then has grown significantly to include boarding facilities for pets as well with services like PetsHotel and Doggie Day Care.

Participating in the PetSmart Grooming Survey


  1. A computer or any other device with internet access to visit the site
  2. You must have bought something from a PetSmart store recently
  3. You must have your PetSmart sales receipt


  1. Go to the PetSmart Grooming Customer Satisfaction Survey by visiting
  2. To switch the language of the survey to Spanish, click “Español(PR)”
  • Enter the 16-digit survey pin number as given on your PetSmart sales receipt and indicate the PetSmart website address printed on your sales receipt. Click the “Start” button to begin the survey
  1. Answer all the survey questions
  2. After you have finished taking the survey, you will be given a validation code. Write down this code on your PetSmart receipt and take it to PetSmart to redeem the offer that is printed on it.

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