The JCPenney Customer Satisfaction Survey at www.talktojcpenney.com is an online feedback questionnaire designed to assess customer’s views on and experience of the services offered at JCPenney stores. The information gathered through the survey is very valuable in helping JCPenney improve their services in order to better suit their customers’ needs. Fill out the JCPenney Customer Satisfaction Survey to get a coupon at the end for redeeming a special offer printed on your sales receipt.

JCPenney Customer Satisfaction Survey Rules/Requirements

  • Make sure you have a device with access to a smooth internet connection
  • You must have been to a JCPenney store recently
  • You must have your sales invoice. Morely (LOLxxxx), the invitation to participate in the online guest satisfaction survey must have been given on the receipt

How to take part in the JCPenney Survey

Filling out the survey should not take you more than a few minutes. All you have to do is follow the steps listed below:

  1. Visit http://www.jcpenney.com/survey from your web browser
  2. Choose whether you would like to answer the survey questions in English or Spanish
  3. On the front of your receipt you will find a 22-digit code which will be your access code. Enter this code and click start to proceed
  4. Answer the survey questions as directed
  5. Provide your contact information, a valid email address after which you will get your coupon
  6. Click “Next” to finish the survey.

Useful Links
http://www.jcpenney.com/survey
https://www.talktojcpenney.com/

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